Cleaning for common areas in residential buildings
How cleaning works in a residential building
Lobby and lifts, floor corridors and stairs, car park, pool and bin rooms — common-area work for the property manager. Cleaning inside apartments and villas is a separate service, on the “Villas and apartments” page.
Cleaning for common areas
on behalf of the property manager
We look after residential towers, multi-building developments, serviced apartments and townhouse communities — under contract with the property manager or the owners’ association.
Common areas belong to everyone and so end up belonging to nobody: stairs, service corridors, bin rooms, the car park. Residents notice them only when there’s a smell or dirt — and then they write to the property manager.
Why a residential building can’t run on
an office protocol
Four reasons. Pick one and see what it means for the contractor.
The building never closes for the night
In an office, cleaning happens when nobody is there. In a residential building people are asleep behind the wall: noisy machines and strong chemicals can’t be used at night or early in the morning. The schedule is built around quiet hours and the residents’ routine.
Noisy machines never run in quiet hours: the schedule is agreed with the property manager and the residents’ routine.
Common areas belong to nobody
The apartment is the owner’s responsibility, the lobby is the property manager’s. Stairs, service corridors and bin rooms are the first to slip out of sight — and the first thing residents complain about.
Stairs, service corridors and bin rooms are on the checklist alongside the lobby.
The smell starts in the bin room
The bin room and the container area decide what the lift hall smells like. They are washed and deodorised to a schedule, or the smell rises floor by floor.
Bin rooms are washed and deodorised to a schedule, so the smell never rises into the lift halls.
Move-ins and fit-outs never stop
Furniture, boxes and building debris in the corridor are an ordinary day in a residential building. The attendant clears the marks straight away, not at the end of the week once residents have already photographed them.
Marks left by furniture deliveries and fit-outs are cleared the same day, not by the end of the week.
What we do in a building
The areas we
answer for
Tap an area on the plan to see where the risk sits and what we do about it.
Lobby and reception
The face of the development and the first thing people look at when an apartment is shown.
Several rounds a day: floor and stone, glass, the desk, sofas, bins.
Lifts and halls
The most frequent point of contact and an enclosed space where any smell is noticed.
Cars, mirrors, buttons, thresholds and floor — a priority by frequency.
Corridors and stairs
The shared area that gets forgotten first and generates the most complaints.
Floors and carpet, handrails, flights, landings, stairwell windows.
Car park
Dust and tyre marks rise into the lift halls and get carried through the floors.
Machine cleaning of the roadways, markings, drainage gratings, car park lift halls.
Pool and gym
Wet areas with slip and odour risk, and the area residents are most sensitive about.
Wet areas, showers and changing rooms treated, sun loungers, machines, touchpoints.
Bin rooms
They decide what the hall smells like, and they attract pests first.
The room and bins washed, deodorising, the area cleaned, recorded in the report.
Measured on site,
reported to you
The KPI and SLA framework is set for your site at launch, so quality can be checked rather than taken on trust.
What the client
facilities teams
Four things facilities teams answer for in front of their own management — and that we take on.
A site manager and a supervisor by name and direct number, not a general office line.
Stairs, bin rooms and the car park sit on the schedule, so they never become a reason to write in.
Stone is polished, carpet cleaned and glass washed on a cycle — the development doesn’t age in a year.
Machinery, consumables and chemical safety data sheets sit with the contractor.
You don’t notice the right contractor while things go well — and they prove their worth the moment something goes wrong.
How many people
and hours a building needs
Set the area and the schedule — you get the crew size, hours on site and a price range. The exact figure comes after the survey.
An attendant is a cleaner who stays in the building all day: the lobby and lifts, marks left after furniture deliveries, spills, rubbish by the bin rooms. Here we work only the common and back-of-house areas; cleaning inside homes is a separate service.
Clear terms,
a straightforward start a straightforward start
Tap a stage to see what happens on site and what you get at the end of it.
Survey
A walk of the common and back-of-house areas, areas measured, a look at quiet hours and the residents’ routine.
Quote
Method statement by area, shift structure, a separate schedule for the car park, the stone and the bin rooms.
Launch
Crew selected and briefed, access agreed with the concierge and security, an initial deep clean.
Full operation
First quality inspection, a review of the first resident enquiries, SLA report.
Tell us
about the site
Send us the area and the shift pattern — we’ll arrange a survey and have your quote ready within five working days.
Al Barsha, Dubai, UAE