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Cleaning for restaurants and cafés

How cleaning works in a restaurant and a café

The hot line after service, extraction hoods and grease traps to a schedule, the dining room ready at opening. We work a night cycle, between kitchen shifts, so the place opens on time and passes an inspection on any given day.

An international company, founded in 2006
Who we are and why a kitchen is its own job

Cleaning built around
the kitchen and the floor

We look after full-service restaurants, cafés and bakeries, bars and coffee shops, food-court units and delivery kitchens — from a single site to a chain.

A generalist cleaning contractor turns up with an office routine: wipes the surfaces, never takes the grease off the equipment and never touches the hood. A month of that and the kitchen looks tired, and at the inspection it’s the hoods and the gullies that come up.

Who we look after in food service
Full-service restaurants Cafés, bakeries and patisseries Bars and coffee shops Food-court units Delivery kitchens and prep units

Why a kitchen can’t run on
ordinary cleaning

Four reasons. Pick one and see what it means for the contractor.

Grease isn’t dust

A grease film doesn’t come off with ordinary products and a cloth: it takes alkaline chemicals, dwell time and heat. A non-specialist crew spreads it in a thin layer over the equipment and the floor — which is where the slippery floor and the smell come from.

What follows from this

Grease is lifted with alkaline products left for their dwell time, not wiped off a surface dry.

The window is between shifts

The kitchen frees up after closing and has to be ready for the morning prep. All the deep cleaning fits into the night window, and the dining room is handed over at opening — those times can’t slip.

What follows from this

The kitchen is cleaned after closing and handed over for the morning prep, the dining room by opening. Those times are in the contract.

Inspections arrive unannounced

An inspector looks exactly where ordinary cleaning never reaches: extraction hoods, filters, gullies, the joints behind equipment and the waste area. Those places belong on a schedule, not on a panic list.

What follows from this

Hoods, filters, gullies and the waste area sit on their own schedule, so nothing is thrown together before an inspection.

Smell and pests

Organic residue in gullies, under equipment and by the bins brings smell into the dining room and attracts pests. Cleaning to a schedule is the first line of defence and costs less than any treatment after the fact.

What follows from this

Gullies and the space behind equipment are done to a schedule — that’s where the smell starts and the pests appear.

Scope of work

What we do in a restaurant

01 Dining room and seating Tables, chairs, banquettes, floors, glass and display cases — by opening, plus a pass between sittings.
02 Hot kitchen Ranges, fryers, grills and work surfaces degreased after service with alkaline products and dwell time.
03 Extraction hoods and filters Grease filters removed and washed, the hood degreased inside and out to an agreed schedule.
04 Floors with gullies Floors washed with a degreaser, gullies and gratings cleared — where the organic residue collects and the smell starts.
05 Wash-up area Sinks, dirty-crockery tables, the machine outside, racking for clean crockery.
06 Bar and coffee station Counter, shelves, refrigeration outside, drains and the pouring area.
07 Guest washrooms Several rounds a shift: cleaned with disinfectant, mirrors, consumables, odour control.
08 Waste Taken out along the route, liners replaced, bins and the container area washed.
09 Entrance and frontage Glass, signage at hand height, the terrace, bins and ashtrays by the door.
10 Touchpoints Handles, buttons, payment terminals, menus and stands — on every round.
01 Extraction hoods and filters Grease filters removed and washed, the hood degreased inside, the lights inside the hood cleaned.
02 Grease traps The grease trap emptied and cleaned, the feed lines flushed, the contents taken away by agreement.
03 Floors by rotary stripping The grease layer lifted off tiles and grout, anti-slip coating in wet areas.
04 Deep cleaning of equipment Ranges, fryers, grills and refrigeration inside and out — to a schedule.
Key risk areas

The areas we
answer for

Tap an area on the plan to see where the risk sits and what we do about it.

1

Dining room and seating

Why the risk is here

The first thing a guest sees, and the one area where every mark shows.

What we do

A full pass by opening: tables, chairs, floors, glass, display cases. Plus a quick pass between sittings.

by opening frequency floors and glass what we work with
2

Hot kitchen

Why the risk is here

Grease settles on the equipment, the walls and the ceiling — ordinary cleaning won’t shift it.

What we do

Degreasing with alkaline products and dwell time after service, working the joints and the space behind equipment.

after service frequency alkaline products what we work with
3

Hood and ductwork

Why the risk is here

The most common inspection finding and the biggest fire risk in a kitchen.

What we do

Filters removed and washed, the hood degreased, the accessible runs of duct — to a schedule.

to schedule frequency filters washed what we work with
4

Wash-up and gullies

Why the risk is here

Organic residue in the gullies puts a smell in the dining room within a day and attracts pests.

What we do

The area washed, gullies and gratings cleared, lines flushed, signed off on the checklist.

every shift frequency degreasing what we work with
5

Guest washrooms

Why the risk is here

The main source of bad reviews, and the last thing a restaurant notices.

What we do

Several rounds a shift, cleaned with disinfectant, consumables, odour control.

4×/shift frequency cleaned with disinfectant what we work with
6

Waste area

Why the risk is here

Smell and mess by the bins are visible from the street and a nuisance to the neighbours in the building.

What we do

Bins and the container area washed, liners replaced, waste taken out along the route, recorded in the report.

every shift frequency bins washed what we work with
Quality, KPIs and how we work

Measured on site,
reported to you

The KPI and SLA framework is set for your site at launch, so quality can be checked rather than taken on trust.

What we measure
Dining room ready at opening with nothing outstanding
Checklist completion per shift
Schedule kept for hoods, filters and grease traps
Number of issues found at supervisor inspection
Inspections passed with no critical findings
Response time to a spill or an incident in the dining room
How the work runs on site
1 A dedicated crew and a supervisor who signs each shift off on site.
2 A checklist by area for your site — with a separate schedule for hoods, filters and grease traps.
3 A photo report within 60 minutes of the shift ending.
4 Scheduled and unannounced quality inspections twice a month.
5 A monthly SLA report with every issue reviewed and a plan for the next period.

What the client
facilities teams

Four things facilities teams answer for in front of their own management — and that we take on.

One person accountable

A site manager and a supervisor by name and direct number, not a general office line.

Opening on time

The dining room is handed over at opening, the kitchen in time for the morning prep. Cleaning never shifts the restaurant’s own hours.

Ready for an inspection

Hoods, filters, gullies and the waste area sit on the schedule instead of being dealt with the night before a visit.

Our own equipment and chemicals

Alkaline products for food areas, machinery and safety data sheets sit with the contractor.

Who we’ve worked with

You don’t notice the right contractor while things go well — and they prove their worth the moment something goes wrong.

Full-service restaurant Café chain Bakery Patisserie Coffee shop Bar Food-court unit Delivery kitchen Prep unit Business-centre canteen Pizzeria Steakhouse
Cleaner wiping down a work surface in a restaurant hot kitchen
Hot kitchen · after the shift

Work surfaces and equipment are degreased with alkaline agents left on for the set contact time — after closing, once the ranges have cooled.

Budget estimate

How many people
and hours a restaurant needs

Set the area and the schedule — you get the crew size, hours on site and a price range. The exact figure comes after the survey.

Floor area of the site
Operating pattern

A day attendant is a cleaner who works during guest hours: the dining room between sittings, washrooms, spills and taking the waste out. The hot line isn’t cleaned on their shift: grease comes off after closing, once the ranges have cooled.

Site type
Site quote
Operating pattern
What makes the site different
Output per cleaner
Hourly rate per cleaner
Man-hours per month
Monthly price range, materials excluded
Send the estimate to WhatsApp
Annual contract A twelve-month contract gives a lower rate than monthly terms and locks the price for the full term. Offer terms →
Terms and launch

Clear terms,
a straightforward start a straightforward start

Tap a stage to see what happens on site and what you get at the end of it.

days 1–2

Survey

A walk of the site, areas measured zone by zone, a look at the kitchen, the hoods and the gullies.

What you get at this step
Areas measured zone by zone against the site plan
Kitchen, hoods and gullies inspected and photographed
An agreed night access window
up to 5 days

Quote

Method statement by area, a separate schedule for hoods and grease traps, crew size and price.

What you get at this step
A method statement by area and frequency
A separate schedule for hoods and grease traps
A price broken down by task
days 7–10

Launch

Crew selected and briefed, chemicals and machinery delivered, an initial deep clean of the kitchen.

What you get at this step
A crew briefed on your kitchen
Chemicals and machinery for food areas delivered
An initial deep clean of the kitchen before the start
weeks 3–4

Full operation

First quality inspection, checklist adjusted, SLA report issued.

What you get at this step
First quality inspection report
A checklist adjusted to how the site actually works
Monthly SLA performance report
Contract terms
Minimum contract term 12 months
Work schedule night cycle, attendant during guest hours
Pay monthly, based on work completed
Equipment and chemicals ours, food-grade products
Staff replacement within 4 hours
Reporting per shift and per month

Tell us
about the site

Send us the area and the shift pattern — we’ll arrange a survey and have your quote ready within five working days.

Contacts Dubai · UAE
Office
38 Street 11, Al Barsha First
Al Barsha, Dubai, UAE