Service page · last updated 1 January 2026

Privacy policy

What data we collect and what we do with it

This document explains how B2B Clean Space Cleaning Services L.L.C S.O.C collects, uses, stores and shares personal data when you visit this site, contact us, or write to us in messengers and on social media.

We process personal data in line with applicable UAE legislation, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

We don’t sell data

Never, to anyone. We share it only with the contractors who keep our operation running, and only under confidentiality obligations.

We take what’s needed

Name, contact details, company and site parameters — what it takes to price and deliver the work.

We keep it for a limited time

For as long as the data is needed for the service, reporting and legal protection. After that, secure deletion or anonymisation.

You can withdraw consent

One email to info@b2bcleanspace.com — access, correction, deletion or withdrawal of consent.

What data we collect

A. Data you provide yourself

Name, job title, company name

Email address and phone number

Company address or the address of the site to be serviced

The content of your enquiry: services needed, schedule, site requirements

Any information sent through forms, email, phone, WhatsApp or social media

B. Data collected automatically

Device and browser details, IP address, approximate location, server logs

Site usage data: pages visited, time on page, referral sources

Cookies and similar technologies — see section 08

C. Data related to service delivery

Site instructions: access arrangements, cleaning specification, the contact person on site

Quality notes and operational records, including photographs of premises for quality control — we avoid capturing people in frame wherever possible

D. Job applicants

CV, contact details, employment history and information shared during recruitment

We do not set out to collect sensitive personal data unless it is necessary and lawful. If you provide it voluntarily, we apply appropriate safeguards.

How we obtain data

We receive personal data when you:

Fill in an enquiry form, request a quote, or contact us by email or phone

Message us on social media or in messengers, including WhatsApp

Use the site — through cookies, logs and analytics

Order services and deal with us while they are delivered

What we use data for

Responding to enquiries and providing the information or quotes requested

Delivering cleaning services and managing the client relationship

Planning the work, arranging access and coordinating activity on site

Improving the site, the client experience and the quality of our services

Sending service messages: confirmations, updates, changes

Where we have explicit consent or another lawful basis — sending information about our services

Meeting legal requirements and protecting our rights, including in disputes and claims

Legal grounds for processing

We process personal data on one or more of the lawful grounds set out in UAE legislation:

Your consent — for example, when you send an enquiry or subscribe to our mailing list

Performance of a contract, or steps taken at your request before entering into one

Compliance with legal obligations

Legitimate business interests — running our operation and improving our services, balanced against your rights

Sharing data with third parties

We do not sell personal data.

We may share data with:

Service providers and processors that keep our operation running: website hosting, email, the client records system, web analytics (Google Analytics), support services — subject to confidentiality and security obligations

Professional advisers: lawyers, accountants, auditors — where necessary

Government bodies, law enforcement and courts — where required by law or to protect our rights

International transfers

Our service providers may store or process data outside the UAE — for example, with cloud hosting. Where data is transferred internationally, we apply appropriate safeguards and rely on the lawful transfer mechanisms provided for under UAE legislation.

Retention period

We keep personal data only for as long as it is needed for:

the purposes described in this policy

compliance with legal, tax, accounting and reporting requirements

establishing, exercising or defending legal claims

Once the data is no longer needed, we securely delete or anonymise it.

Cookies

We may use cookies and similar technologies in order to:

keep the site working correctly

remember your preferences

measure traffic and improve performance — Google Analytics web analytics

You can manage cookies in your browser settings and, where available, through the consent banner on the site. Some cookies are essential, and disabling them affects how the site works.

Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. That said, no transmission of data over the internet is entirely secure — you send data at your own risk.

Your rights

Under UAE legislation you may have the right to:

request access to your personal data

request correction or updating of your data

request deletion of your data, where applicable

restrict processing or object to it

withdraw consent, where processing is based on consent

request data portability in certain cases

To exercise these rights, write to info@b2bcleanspace.com. We may ask you to confirm your identity — this protects you. The federal regulator for personal data protection is the UAE Data Office, which handles complaints under the established procedure.

Links to third-party resources

This site and our social media pages may contain links to third-party sites and platforms. Their data practices are governed by their own policies — we recommend reading them.

Changes to this policy

We may update this policy from time to time. The updated version is published on this page with a new date in the “Last updated” field.

Contacts

Questions, comments and requests regarding this policy should be sent to info@b2bcleanspace.com.

B2B Clean Space Cleaning Services L.L.C S.O.C · 38 Street 11, Al Barsha First, Al Barsha, Dubai, UAE.

A question about your data?

Write to us — we’ll reply and, if needed, delete or correct the data. The request can be made in any form.

info@b2bcleanspace.com All contacts