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Services · Windows and facades

Windows and facades

What the service includes, what it costs and how to start

Glazing is cleaned on both sides: inside from the floor or with a telescopic pole, outside down the facade under permit and insured. The facade is divided into sections, the work runs top to bottom, and every rope descent is covered by a permit to work.

2 sides
glazing cleaned inside and out
permit
a permit to work for every descent
8 blocks
in the scope of work
on a signed report
signed off section by section with photographs

What’s included
the service includes

Eight blocks of the method statement. Hover over a block for the tasks and the stage they belong to. The access method and the division into sections are set during the facade survey.

01 Facade survey before the work
02 Glazing from inside from the floor
03 External glazing up to two storeys pole
04 High-access work on the facade under permit
05 Curtain walling and atriums internal height
06 Frames, profiles and hardware with the glazing
07 Films and installation marks after fit-out
08 Sign-off by section handover
Block 01 of 08 · before the work

Facade survey

Type of glazing and framing and how it is fixed
Anchor points, parapet and access to the facade
Condition of the sealant, gaskets and drainage
Access method agreed with the property manager

Facade work runs top to bottom, section by section: what has been cleaned isn’t dirtied by run-off from the floors above, and the area below the working front stays closed.

Block 02 of 08 · from the floor

Glazing from inside

Glass, curtain walling and glass partitions
Frames, beading, gaskets and ironmongery
Sills, reveals and flashings from inside
Tape marks, stickers and fingerprints

Facade work runs top to bottom, section by section: what has been cleaned isn’t dirtied by run-off from the floors above, and the area below the working front stays closed.

Block 03 of 08 · pole

External glazing up to two storeys

Cleaned with a telescopic pole fed with purified water
No streaks and nobody working at height
External reveals, flashings and drip edges
Shopfronts and entrances

Facade work runs top to bottom, section by section: what has been cleaned isn’t dirtied by run-off from the floors above, and the area below the working front stays closed.

Block 04 of 08 · under permit

High-access work on the facade

Descent section by section, top to bottom
Glass, framing and the joints between panes
Two independent lines at every point
The area below the working front barriered off

Facade work runs top to bottom, section by section: what has been cleaned isn’t dirtied by run-off from the floors above, and the area below the working front stays closed.

Block 05 of 08 · internal height

Curtain walling and atriums

Access platform or cradle, depending on the building
Glass at height, mullions and transoms
Glazed roofs and rooflights
Work outside the building’s operating hours

Facade work runs top to bottom, section by section: what has been cleaned isn’t dirtied by run-off from the floors above, and the area below the working front stays closed.

Block 06 of 08 · with the glazing

Frames, profiles and hardware

Aluminium and uPVC inside and out
Gaskets and drainage channels
Hinges, locks and closers
Oxidation marks and cement haze

Facade work runs top to bottom, section by section: what has been cleaned isn’t dirtied by run-off from the floors above, and the area below the working front stays closed.

Block 07 of 08 · after fit-out

Films and installation marks

Protective film removed from framing and glass
Adhesive, tape and sealant residue
Cement haze and paint splashes
Edges and joints checked after removal

Facade work runs top to bottom, section by section: what has been cleaned isn’t dirtied by run-off from the floors above, and the area below the working front stays closed.

Block 08 of 08 · handover

Sign-off by section

Walk of the facade together with your representative
Photographs of every section
Anything raised put right before the record is signed
Signed record and a report for the building

Facade work runs top to bottom, section by section: what has been cleaned isn’t dirtied by run-off from the floors above, and the area below the working front stays closed.

Which sites

The service is for buildings that are seen from the street and for those with large areas of glazing.

Business centres and office towers Sections by elevation, working from the roof
Retail: shopfronts and entrances Shopfronts monthly, the rest to a schedule
Hotels and restaurants Work before opening and outside guest hours
Clinics and medical centres Internal glazing without stopping the clinic
Residential buildings Common areas and lift-hall glazing
Showrooms and car dealerships Full-height glazing with no streaks against the light

Access permit

This is what the access permit for work at height looks like. One is raised for every descent and closed once the sections have been signed off. A sample follows.

Site
Business centre, 7 floors · sample Access
Rope access Crew
6 cleaners + supervisor Sections
6 · top to bottom
Done 6 / 6
Area barriered off the route below the working front closed, signs and tape Courtyard, entrance before the descent 06:20
Equipment check lines, karabiners, descenders — against the register Roof, parapet before the descent 06:50
Sections 1–3 glass, framing and joints, descending top to bottom North elevation at height 07:30
Sections 4–6 glass, framing and joints, descending top to bottom West elevation at height 10:40
Glazing from inside glass, frames, sills and reveals Floors 1–7 from the floor 13:10
Sign-off and photo report walk-round with the representative, photographs of every section Whole facade handover 16:05
Permit closed
Area barriered off, equipment checked before the descent
Photographs of every section — attached to the record
Request a scope of work →

How it works

From enquiry to the crew on site — three to seven working days.

01 days 1–2
Facade survey

We look at the glazing, the fixings, the access routes and the parapet, decide the access method and divide the facade into sections.

02 up to 3 days
Scope and quote

The scope by section, the access method, crew size, list of equipment and a fixed price.

03 up to 5 days
Permits and approvals

Access permit for work at height, approval from the property manager, and a plan for barriering the area below.

04 on the day
Work and sign-off

Descent section by section from the top down, photographs of every section, a walk-round with your representative and the signed record.

Control
and oversight

Four mechanisms that make quality something you can check, not something we claim.

Method statement by section The facade is divided into sections, each with its access method and scope of work — an appendix to the contract.
Access permit Raised for every descent: crew, equipment, the area barriered off, working hours.
Working top to bottom Sections are worked in a strict order — run-off from the sections above never dirties what is already clean.
Photo report by section Photographs of every section are attached to the record — you see the condition before and after, not a general impression.

Price
estimate

Set the area of glazing and the number of floors — a price range, crew size and duration appear on the right. The exact figure is worked out after the survey.

Start with the area
Step 1 · area of glazing, m²
Step 2 · floors and access
Step 3 · additional work
Total · estimate per visit
Duration
Crew size
Check the estimate with a manager
Every fifth window free Windows are counted in units: every fifth one isn’t charged. It stacks with any discount on the rate. Offer terms →

Terms and equipment

What the contract fixes and what the crew brings to site.

Contract terms
Type of work one-off or scheduled
Access method decided at the survey
Working hours to the building’s rules
Permit for work at height a permit to work for every descent
Insurance liability and work at height
Equipment ours, included
Sign-off record signed by section
Crew mobilisation in 3–7 days
We supply all equipment and cleaning products
Telescopic poles Purified-water cleaning up to two storeys: no streaks and nobody working at height.
Rope access systems Two independent lines, a fall arrest at every point, equipment checked before each descent.
Cradles and access platforms For buildings with permanent facade equipment or space for a machine to stand.
Squeegees and blades Professional tools sized to the pane — one pass and no water left behind.
Products for glass and framing Separate ones for aluminium, uPVC and painted metal. Safety data sheets kept on site.
Barriers and signage The area below the working front is closed the whole time, with a route around it.
Safety data sheets for every product, on request

Frequently asked questions

Tap a question to open the answer.

Two ways. up to two storeys, with a telescopic pole fed with purified water: nobody has to work at height and water like that leaves no streaks. Above that, by rope access section by section from the top down, or with a cradle or access platform if the building has one. The method is decided at the survey and written into the contract.

Yes, for any work on the facade. It needs permission to reach the parapet and the anchor points, an agreed working time and a plan for barriering the area below. We handle the approvals — all we need from you is the property manager’s contact.

From inside, yes — the work moves room by room and gets in nobody’s way. Outside, the area below the working front has to be closed, so the elevation above the entrance is usually done early in the morning or at the weekend. The schedule is agreed in advance.

More often than in other climates: sand dust settles on glass constantly, and after the seasonal winds it comes in a layer. In our experience with Grade A buildings, glazing is cleaned quarterly and shopfronts and entrances monthly. The exact frequency is set at the survey and can form part of a regular contract.

Yes. Cement haze, paint splashes, adhesive residue and protective film come off with specific products and a blade on the glass. If the whole building has just been fitted out, this is usually done as part of post-construction cleaning — a separate service with its own method.

Repairing glazing and replacing gaskets, sealing joints, pressure washing ventilated facades, and dismantling structures. All of it is priced separately and agreed in advance.

Let us price your site

Send us the address, the number of floors and the area of glazing — we’ll come out for a survey and come back with a method statement and a quotation. The survey is free.

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