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Cleaning for villas and apartments

How cleaning works in a villa and large apartments

Cleaning inside the home: bedrooms and dressing rooms, kitchen and appliances, bathrooms, full-height glazing and the pool terrace. A dedicated crew, a contract and liability for what’s in the house — built around how villas and large apartments in Dubai are actually lived in.

An international company, founded in 2006
Who we are and why a private home is its own job

Cleaning the home,
not the common areas

We work with owners, family offices and house managers: villas, townhouses, penthouses and apartments from three bedrooms up. The building’s lobby, lifts and car park are a separate service, on the “Residential buildings” page.

A one-off cleaner from a platform is a different person every time, with no contract and no liability for what’s in the house. We keep the same crew, put a contract in place and work to a checklist you see in advance.

Who we look after among private residences
Villas and townhouses Penthouses and apartments from three bedrooms Homes run by a family office Short-let apartments Homes while the owners are away

Why a home can’t run on
an office protocol

Four reasons. Pick one and see what it means for the contractor.

People live here

The cleaning happens around the family, the children and the household staff. Hours are agreed in advance, noisy equipment stays off during quiet hours, and bedrooms are cleaned when nobody is in them.

What follows from this

Bedrooms and private spaces are cleaned when nobody is in them, and noisy equipment stays off during quiet hours.

The crew is a fixed one

A home is private ground. The same people come each time, and any change is agreed separately. Everyone has a visa and a contract, and their details go to the community’s security in advance.

What follows from this

A dedicated crew comes to the house; any change is agreed in advance and passed to the community’s security.

The materials are expensive and varied

Marble, solid wood, brass, full-height glazing and textiles each need their own products. General-purpose chemicals leave dull patches and streaks that can’t be taken back out.

What follows from this

Marble, solid wood, brass and glass each get their own product, not one general-purpose chemical.

A home is seen as a whole

In an office a problem is found against a checklist; in a home it’s found by the owner’s eye. So the handover goes area by area with photographs, not a single tick saying “done”.

What follows from this

After the visit a photo report by area arrives, and the handover goes area by area rather than as a single “done”.

Scope of work

What we do in a home

01 Living rooms and studies Dust at every level, soft furniture, equipment and casings, glass and mirrors.
02 Bedrooms Linen changed to your routine, dust, floors under the furniture, ventilation.
03 Dressing rooms Shelves and rails, shoes back in place, dust in the recesses and on the upper levels.
04 Kitchen Work surfaces, unit fronts, appliance exteriors, sink and tap, waste taken out.
05 Washrooms Sanitary ware, limescale, shower glass, mirrors, consumables restocked.
06 Full-height glazing Glass from inside, frames and tracks, hand marks at contact height.
07 Floors by covering type Marble, wood and carpet — each with its own product and its own equipment.
08 Terrace and pool area Furniture and sun loungers, balustrade glass, paths and surrounds swept.
09 Textiles and soft furniture Vacuuming, spot stains, and extraction cleaning to a schedule.
10 Waste and consumables Sorted to the community’s rules, taken out, consumables restocked against the checklist.
01 Deep clean of the home Tops of cabinets, light fittings, skirting, furniture from both sides and underneath.
02 Upholstery and carpet cleaning Sofas, armchairs and carpet by extraction cleaning, dry by the evening.
03 Kitchen appliances inside Fridge, oven, microwave and extraction hood with filters — degreased.
04 Preparing the home for an arrival Aired, bathrooms and kitchen, fresh linen — ready for the arrival date.
Key risk areas

The areas we
answer for

Tap an area on the plan to see where the risk sits and what we do about it.

1

Bedrooms and dressing rooms

Why the risk is here

Private spaces: cleaned when nobody is in them and to their own rules.

What we do

Linen changed to the routine, dust at every level, floors under furniture, order in the dressing room.

every visit frequency linen to the routine what we work with
2

Kitchen

Why the risk is here

The most demanding area per square metre and the most obvious one for smell.

What we do

Surfaces and unit fronts, appliance exteriors, sink and tap, waste — every visit.

every visit frequency degreasing what we work with
3

Washrooms

Why the risk is here

Limescale builds up fast in Dubai and shows on glass and chrome.

What we do

Sanitary ware, shower glass, mirrors, limescale, consumables — with dedicated equipment.

every visit frequency dedicated equipment what we work with
4

Living and shared rooms

Why the risk is here

This is where guests are received, and the first area anyone judges.

What we do

Dust at every level, soft furniture, equipment, glass and mirrors, floors by covering.

every visit frequency dust at every level what we work with
5

Glazing and terrace

Why the risk is here

Full-height glass and the outdoor area gather dust faster than anything else.

What we do

Glass inside and frames every visit, outside to a schedule. Furniture and paths.

inside — each visit frequency glass and frames what we work with
6

Service areas

Why the risk is here

The laundry, stores and staff room usually fall outside the routine.

What we do

Cleaned to a schedule, consumables checked, equipment stored properly.

to schedule frequency furniture and paths what we work with
Quality, KPIs and how we work

Measured on site,
reported to you

The KPI and SLA framework is set for your site at launch, so quality can be checked rather than taken on trust.

What we measure
Checklist completion on every visit
Handover area by area with photographs
State of the glass and chrome on a spot check
Agreed hours and quiet windows observed
The crew staying the same over the period
Number of points raised by the owner over the month
How the work runs on site
1 A dedicated crew and a supervisor who signs the work off at the house.
2 A room-by-room checklist for your home, agreed before the first visit.
3 A photo report by area after every visit.
4 A contract, staff employed properly and liability for your property.
5 A monthly report and a review of anything raised, with a plan for the next period.

What the client
facilities teams

Four things that matter to a homeowner — and that we take care of.

The same people every time

A dedicated crew comes to the house, not a new person each visit. Any change is agreed in advance.

A contract and liability

Staff are employed properly, there is a contract, and there is liability for your property.

The right product for each material

Marble, solid wood, brass and glass are cleaned with different products, not one general-purpose chemical.

A report instead of a promise

After the visit a photo report by area arrives, and you can see what was done without walking the house.

Who we’ve worked with

You don’t notice the right contractor while things go well — and they prove their worth the moment something goes wrong.

Villa Townhouse Penthouse Apartment, 3+ bedrooms House with a pool Family office Short let Seasonal home
Budget estimate

How many people
and hours a home needs

Set the area and the schedule — you get the crew size, hours on site and a price range. The exact figure comes after the survey.

Floor area of the home
Operating pattern

An evening round is a short visit after the main pass: kitchen and dishes, bathrooms, tidying the living rooms, waste taken out. It suits homes where the family gathers in the evening or guests come round.

Site type
Site quote
Operating pattern
What makes the site different
Output per cleaner
Hourly rate per cleaner
Man-hours per month
Monthly price range, materials excluded
Send the estimate to WhatsApp
Annual contract A twelve-month contract gives a lower rate than monthly terms and locks the price for the full term. Offer terms →
Terms and launch

Clear terms,
a straightforward start a straightforward start

Tap a stage to see what happens on site and what you get at the end of it.

days 1–2

Survey

A walk of the house with the owner or manager, areas measured, a list of zones and access rules.

What you get at this step
A walk of the house with the owner or manager
Areas measured and the zones listed
Access rules and quiet hours
up to 5 days

Quote

Room-by-room checklist, crew, how often we come and the price.

What you get at this step
Room-by-room checklist
The crew and how often we come
A price broken down by task
days 7–10

Launch

People cleared with the community’s security, equipment delivered, the first deep clean.

What you get at this step
People cleared with the community’s security
Equipment and cleaning products on site
The first deep clean
weeks 3–4

Full operation

First quality check, checklist adjusted, report for the month.

What you get at this step
First quality check
Checklist adjusted
Report for the month and a plan for the next
Contract terms
Minimum contract term from 3 months
Work schedule on agreed days and hours
Pay monthly, based on work completed
Equipment and chemicals ours, included in the price
Staff replacement agreed in advance
Reporting photo report per visit and a monthly report

Tell us
about the site

Send us the area and the shift pattern — we’ll arrange a survey and have your quote ready within five working days.

Contacts Dubai · UAE
Office
38 Street 11, Al Barsha First
Al Barsha, Dubai, UAE