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Services · Upholstery and carpet cleaning

Upholstery and carpet cleaning

What the service includes, what it costs and how to start

Extraction cleaning: cleaning solution is injected into the carpet under pressure, then extracted along with the dirt and moisture. The carpet is not left saturated. We carry out extraction cleaning overnight and allow enough time for the carpet to dry before the site opens.

✓ Free site survey
3 stages
dry preparation, extraction, drying
night
a shift outside the site’s operating hours
8 blocks
in the scope of work
on a signed report
handover on site with photographs

What’s included
the service includes

Eight blocks of the method statement. Hover over a block for the tasks and the stage they belong to. The cleaning method follows the fabric type and is confirmed by a test on a inconspicuous area.

01 Survey and material test before the work
02 Dry preparation stage 1
03 Stain removal stage 1
04 Carpet extraction stage 2
05 Soft furniture stage 2
06 Chairs and office seating stage 2
07 Textiles and partitions stage 2
08 Drying and handover stage 3
Block 01 of 08 · before the work

Survey and material test

Fabric type, pile and care labelling
Product tested on a inconspicuous area
Stains and old marks recorded before cleaning
Method and expected result agreed

A product test is always carried out on an inconspicuous area, even on familiar materials. Care labels do not always reflect how a fabric will actually react to a cleaning product.

Block 02 of 08 · stage 1

Dry preparation

Vacuum with a turbo brush, working with the pile
Hair, fur and loose debris removed
Dry cleaning for delicate and non-washable fabrics
Floor and adjacent surfaces protected

A product test is always carried out on an inconspicuous area, even on familiar materials. Care labels do not always reflect how a fabric will actually react to a cleaning product.

Block 03 of 08 · stage 1

Stain removal

Spot treatment applied and left for its dwell time
Spot products left for their dwell time
Result checked before the general clean
Stubborn marks treated a second time

A product test is always carried out on an inconspicuous area, even on familiar materials. Care labels do not always reflect how a fabric will actually react to a cleaning product.

Block 04 of 08 · stage 2

Carpet extraction

Solution injected under pressure and the soiling drawn back out
Passes with and across the pile
Edges, the skirting line and areas under furniture
Carpet fibres lifted and brushed back into shape after cleaning.

A product test is always carried out on an inconspicuous area, even on familiar materials. Care labels do not always reflect how a fabric will actually react to a cleaning product.

Block 05 of 08 · stage 2

Soft furniture

Sofas, armchairs and benches
Cushions on both sides, seams and piping
Frame, arms and legs
Removable covers — by agreement

A product test is always carried out on an inconspicuous area, even on familiar materials. Care labels do not always reflect how a fabric will actually react to a cleaning product.

Block 06 of 08 · stage 2

Chairs and office seating

Seat and back: fabric or mesh
Star base, castors and tilt mechanism
Arms and contact points
Counted item by item on the record

A product test is always carried out on an inconspicuous area, even on familiar materials. Care labels do not always reflect how a fabric will actually react to a cleaning product.

Block 07 of 08 · stage 2

Textiles and partitions

Fabric and acoustic partitions
Curtains and pelmets — cleaned in place
Screens, panels and wall upholstery
Runners and carpet tiles

A product test is always carried out on an inconspicuous area, even on familiar materials. Care labels do not always reflect how a fabric will actually react to a cleaning product.

Block 08 of 08 · stage 3

Drying and handover

Air movers and controlled ventilation
Residual moisture in the covering checked
Walk-round with your representative
Signed record and photographs of every item

A product test is always carried out on an inconspicuous area, even on familiar materials. Care labels do not always reflect how a fabric will actually react to a cleaning product.

Which sites

The service is for sites with soft coverings that are walked on and sat on every day.

Offices and open-plan floors Carpet and chairs on the night shift
Meeting rooms and lobbies Soft furniture and fabric partitions
Hotels and restaurants Cleaning is scheduled around guest activity, with peak hours taken into account.
Clinics and medical centres Odour-free products, tested on a sample
Gyms and salons Mats, chairs and soft equipment
Schools and children’s centres Safe products, cleaning between sessions

Handover report record

This is what the acceptance record looks like after a night shift. It is filled in on site and closed once the moisture has been checked. A sample follows.

Site
Open-plan floor, 640 m² of carpet · sample Shift
Night · 21:00–05:00 Crew
6 cleaners + supervisor Drying
Before the site opens
Done 6 / 6
Product test a inconspicuous area on every fabric and pile type All items before the work 21:10
Dry preparation turbo brush along the pile, hair and loose debris Open plan, corridors stage 1 21:40
Stain removal spot products with dwell time, result checked Kitchen, meeting rooms stage 1 23:00
Carpet extraction passes with and across the pile, edges and areas under furniture Open plan, corridors stage 2 00:20
Soft furniture and seating sofas, armchairs, chairs — item by item on the record Lobby, meeting rooms stage 2 02:40
Drying and handover air movers, moisture checked with an instrument, record signed The whole site stage 3 04:30
Work accepted
Residual moisture checked with an instrument
Photographs of every item — attached to the record
Request a scope of work →

How it works

From enquiry straight to the night shift — two to five working days.

01 days 1–2
Survey and test

We look at the fabrics and coverings, record the stains, and test the product on a inconspicuous area.

02 up to 2 days
Scope and quote

The scope item by item, the cleaning method for each material, the shift time and a fixed price.

03 night shift
Cleaning

Dry preparation, stain removal, extraction of coverings and furniture. The site keeps running.

04 by opening
Drying and handover

Air movers, moisture checked, a walk-round with your representative, the signed record and photographs.

Control
and oversight

Four mechanisms that make quality something you can check, not something we claim.

Method statement item by item Every covering and piece of furniture has its cleaning method — fixed as an appendix to the contract.
Tested before cleaning The product is tried on a inconspicuous area of each fabric type. We show you the result on the stains before work starts.
Moisture checked Residual moisture is measured with an instrument, not judged by hand: the site is handed over dry, not “nearly dry”.
Photo report item by item Photographs of every item are attached to the record — you see the condition before and after, not a general impression.

Price
estimate

Set the area of the coverings and the material — a price range, crew size and duration appear on the right. The exact figure is worked out after the survey.

Start with the area
Step 2 · what we’re cleaning
Step 3 · additional work
Total · estimate per visit
Duration
Crew size
Check the estimate with a manager
Every fifth seat free Furniture is counted by seat: every fifth seat is free of charge. It stacks with any discount. Offer terms →

Terms and equipment

What the contract fixes and what the crew brings to site.

Contract terms
Carpet and rugs 9.63 AED per m²
Sofa 32.10 AED per seat
Armchair 32.10 AED each
Chair 12.84 AED each
Curtains 12.84 AED per m², from 500 m² — 12.00 AED per m²
Type of work one-off or scheduled
Working hours night shift
Material test required before cleaning
Equipment and chemicals ours, included
Drying before the site opens
Sign-off signed on site
Reporting photographs of every item
Crew mobilisation in 2–5 days
We supply all equipment and cleaning products
Extraction machines Solution injected under pressure and the soiling drawn back out — the covering is never left soaked through.
Turbo brushes Dry preparation along the pile: hair, fur and loose debris before any wet cleaning.
Products by fabric type Separate ones for wool, synthetics, microfibre, leather and mesh. Safety data sheets kept on site.
Spotters by stain group Grease, tannin, protein and ink marks are each treated with a different product.
Air movers Directed airflow: the covering is dry by the opening time, not by lunchtime the next day
Moisture meter Residual moisture is checked with an instrument, not by hand — the covering is handed over dry.
Safety data sheets for every product, on request

Frequently asked questions

Tap a question to open the answer.

Extraction takes most of the moisture out straight away; after that it’s air movers and ventilation. Carpet is usually ready by morning after a night shift; dense upholstery takes longer. We check residual moisture with an instrument and don’t hand the site back until the covering is dry.

Technically, yes, but the area needs to be closed off during cleaning and while the carpet dries, and extraction equipment can be noisy. Therefore, we normally carry out this work at night or over the weekend. For sites that operate around the clock, we divide the area into sections and agree on a cleaning sequence that keeps the site running.

Honest answer: not every one. Fresh grease and food marks come out almost always; old ink, paint and marks from staining drinks on pale fabric can stay as a shadow. We show you the result on specific stains at the test, before work starts, so you decide knowing the outcome.

Before cleaning we identify the fabric and test the product on a inconspicuous area. Delicate and non-washable materials are cleaned dry. Liability for damage to coverings is covered by insurance.

It depends on the traffic. Meeting rooms and offices — usually once a year; open-plan floors and corridors twice; entrance areas and reception more often. The frequency is set at the survey and can be added to a regular contract as a separate appendix.

Restoring and reupholstering furniture, repairing mechanisms, removing odours after flooding or fire, and cleaning antique or leather furniture that needs specialist care. All of it is priced separately and agreed in advance.

Let us price your site

Send us the area of the coverings and how much furniture there is — we’ll come out for a survey with a product test and come back with a method statement and a quotation. The survey is free.

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