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Cleaning for clinics and medical centres

How cleaning works in a clinic and a medical centre

Clean-to-dirty zoning, treatment to protocol with an entry in the log, and cleaning between appointments rather than after closing — built around how a medical site in Dubai actually works: a stream of patients and inspections.

An international company, founded in 2006
Who we are and why a clinic is its own job

Cleaning to a
medical protocol

We look after dental practices, medical centres, aesthetic clinics, laboratories and veterinary clinics — from a single room to a floor with several departments.

A general contractor brings an office routine into a clinic: one cloth for the consulting room and the washroom, cleaning after closing, and not a single record of what was used on a surface or when.

Who we look after in healthcare
Dental clinics Medical centres and polyclinics Aesthetic and cosmetic medicine Laboratories and diagnostics Veterinary clinics

Why a clinic can’t run on
an office protocol

Four reasons. Pick one and see what it means for the contractor.

Clean-to-dirty zoning

Equipment and chemicals never cross between areas: the treatment room, the washroom and the waiting area each have their own colour-coded set. Crossing those flows is the classic mistake of a general contractor.

What follows from this

Every area has its own colour-coded set of equipment, and the clean and dirty flows never cross.

Cleaning between appointments, not after closing

The room has to be ready for the next patient within minutes. We work in short treatments timed to the appointment list, and do the full pass after closing.

What follows from this

Treating a room is built into the appointment list: the full pass happens after closing, a short one between patients.

Every treatment goes into the log

Area, product, contact time and operative are recorded for every treatment. The log is what you show an inspector — and what an ordinary cleaning crew doesn’t have.

What follows from this

The log is filled in as the treatment happens, not reconstructed the night before an inspection.

The order of work is not optional

Mechanical cleaning first, then the product with its contact time. Treating a dirty surface does nothing, however much product goes on it — and that shows up in the log and in the products used.

What follows from this

Mechanical cleaning first, then the product with its contact time — the order of work is written into the site’s protocol.

Scope of work

What we do in a clinic

01 Reception and waiting area Desk, terminals, waiting chairs, glass and floor — several rounds a shift.
02 Consulting rooms Between patients: couch, work surfaces, touchpoints, disposable cover changed.
03 Treatment and procedure rooms Treated to protocol with the required contact time, using dedicated colour-coded equipment.
04 Touchpoints Handles, switches, lift buttons, handrails, desks and payment terminals — on every round.
05 Washrooms Cleaned with disinfectants, consumables, odour control, dedicated equipment for the sanitary area.
06 Floors by covering type Damp cleaning with the product set by the protocol, separate heads for the clean and dirty areas.
07 Glass, doors and partitions Hand marks at contact height, the reception glass, the entrance.
08 Waste by category Collected into labelled containers to your protocol and taken to the collection point. Removal is by your licensed operator.
09 Textiles and soft furnishings Couches, waiting chairs, privacy curtains — to a schedule and by condition.
10 Consumables Soap, sanitiser, paper, disposable covers — restocked against the checklist.
01 Cleaning with disinfectant to protocol Full treatment of the rooms with products left for their contact time, every area recorded in the log.
02 Cleaning of soft furnishings Waiting chairs, couches and fabric screens — extraction cleaning with odour-free products.
03 Deep cleaning Tops of cabinets, light fittings, radiators, skirting, furniture from both sides and underneath.
04 Treatment after an incident An unscheduled treatment of the room to your protocol — on request, with its own entry in the log.
Key risk areas

The areas we
answer for

Tap an area on the plan to see where the risk sits and what we do about it.

1

Reception and waiting area

Why the risk is here

The densest flow of people and the first thing a patient sees.

What we do

Several rounds a shift: desk, terminals, chairs, glass, floor, consumables checked.

3–4×/shift frequency touchpoints what we work with
2

Consulting rooms

Why the risk is here

There are only minutes between patients, and the surfaces are touched constantly.

What we do

A short treatment to protocol: couch, surfaces, touchpoints, cover changed.

between appointments frequency treatment protocol what we work with
3

Treatment and procedure rooms

Why the risk is here

The area with the strictest requirements and the one inspectors look at most often.

What we do

Mechanical cleaning, then the product with its contact time. Dedicated colour-coded equipment, entry in the log.

to protocol frequency contact time observed what we work with
4

Washrooms

Why the risk is here

A shared area for patients and staff, and a source of complaints and smell.

What we do

Treated several times a shift, its own equipment, consumables restocked, signed off on the checklist.

4×/shift frequency its own equipment what we work with
5

Back of house and changing rooms

Why the risk is here

This is where staff change and keep their uniforms — and the area everyone forgets.

What we do

Cleaned daily, lockers and touchpoints treated, consumables checked.

daily frequency hand tools what we work with
6

Waste area

Why the risk is here

A failure in how waste is collected and stored is the first thing an inspector spots.

What we do

Collected into labelled containers to your protocol, containers washed, the area cleaned, entry in the log.

every shift frequency labelled containers what we work with
Quality, KPIs and how we work

Measured on site,
reported to you

The KPI and SLA framework is set for your site at launch, so quality can be checked rather than taken on trust.

What we measure
Checklist completion per shift
Treatment log complete: area, product, time, operative
Time for a room to be ready for the next appointment
Number of issues found at supervisor inspection
Consumables present on a spot check
Inspections passed with no critical findings
How the work runs on site
1 A dedicated crew and a supervisor who signs each shift off on site.
2 A checklist and treatment protocol for your clinic — written at the survey, not off the shelf.
3 A treatment log for every area: product, contact time, operative.
4 Scheduled and unannounced quality inspections twice a month.
5 A monthly SLA report with every issue reviewed and a plan for the next period.

What the client
facilities teams

Four things facilities teams answer for in front of their own management — and that we take on.

One person accountable

A site manager and a supervisor by name and direct number, not a general office line.

A log that’s ready for inspection

Entries are made as each treatment happens, not reconstructed the night before a visit.

The room is ready on time

Treatment is built into the appointment list; no appointment slips because of cleaning.

Our own equipment and chemicals

Colour-coded sets by area, products and safety data sheets sit with the contractor.

Who we’ve worked with

You don’t notice the right contractor while things go well — and they prove their worth the moment something goes wrong.

Dental practice Medical centre Polyclinic Aesthetic clinic Laboratory Diagnostic centre Rehabilitation Veterinary clinic Physiotherapy room Fertility centre Ophthalmology Dermatology
Budget estimate

How many people
and hours a clinic needs

Set the area and the schedule — you get the crew size, hours on site and a price range. The exact figure comes after the survey.

Clinic floor area
Operating pattern

An attendant is a cleaner who stays in the clinic during appointment hours: they treat the room between patients, keep reception and the washrooms in order, and take out waste by category.

Site type
Site quote
Operating pattern
What makes the site different
Output per cleaner
Hourly rate per cleaner
Man-hours per month
Monthly price range, materials excluded
Send the estimate to WhatsApp
Annual contract A twelve-month contract gives a lower rate than monthly terms and locks the price for the full term. Offer terms →
Terms and launch

Clear terms,
a straightforward start a straightforward start

Tap a stage to see what happens on site and what you get at the end of it.

days 1–2

Survey

A walk of the site, areas measured zone by zone, the clean-to-dirty flows worked out.

What you get at this step
Areas measured zone by zone against the site plan
Clean-to-dirty flows worked out on site
An access window agreed around the appointment list
up to 5 days

Quote

Treatment protocol by area, crew size, a schedule fitted to the appointment list, and the price.

What you get at this step
Treatment protocol by area and frequency
Crew size and shift schedule
A price broken down by task
days 7–10

Launch

Crew briefed on your protocol, colour-coded equipment delivered, an initial deep clean.

What you get at this step
A crew briefed on your protocol
Colour-coded equipment and chemicals on site
Deep clean before the contract starts
weeks 3–4

Full operation

First quality inspection, log checked, checklist adjusted, SLA report.

What you get at this step
First quality inspection report
Treatment log checked
Monthly SLA performance report
Contract terms
Minimum contract term 12 months
Work schedule between appointments and after closing
Pay monthly, based on work completed
Equipment and chemicals ours, colour-coded by area
Staff replacement within 4 hours
Reporting treatment log and a monthly report

Tell us
about the site

Send us the area and the shift pattern — we’ll arrange a survey and have your quote ready within five working days.

Contacts Dubai · UAE
Office
38 Street 11, Al Barsha First
Al Barsha, Dubai, UAE