Hotel and aparthotel cleaning in Dubai
How cleaning works in a hotel and an aparthotel
The lobby and front desk are maintained around the clock, corridors and lift halls are kept clean, conference rooms are reset between events, and the pool and back-of-house areas are looked after. We work around guests without disrupting their experience, leaving no lingering smells or blocked walkways.
Cleaning built around
check-ins and check-outs
We look after city hotels, aparthotels, resorts and boutique hotels, covering public areas, back-of-house spaces and specialist cleaning scheduled around the site’s needs.
Your housekeeping team takes care of the guest rooms, but the areas in between can easily be overlooked: lift halls, stairs, service corridors and parking lots. These are often the first places where guests notice a lack of cleanliness and inspectors spot problems.
Why a hotel can’t run on
an office protocol
Four reasons. Pick one and see what it means for the contractor.
The building never closes
An office has its night; a hotel doesn’t: a guest checks in at three in the morning and checks out at six. Cleaning runs continuously and has to go unnoticed — no noise, no smell, no blocked walkways.
The shifts cover the property around the clock, including night arrivals and early departures.
The peaks follow the arrivals
Workload comes in waves: guest arrivals, breakfast and the start of a conference. Shifts are planned around the hotel’s schedule, not an average workload.
The schedule is built around the property’s timetable: group arrivals, breakfasts, the start of conferences.
The guest’s impression costs money
A hotel sells an experience, and guests share their impressions publicly. Marks in the lift or streaks on the lobby glass can appear in a review long before they make it into a facilities report.
The lobby, the lifts and the glass stay in a state where the hotel can be shown without warning.
Marble and stone need their own care
In Dubai the lobby and public areas are almost always stone. Domestic products kill the polish: it takes stone-specific chemicals, machine polishing and scheduled gloss restoration.
Stone floors are treated with stone-specific products and polished on a plan, not with domestic chemicals.
What we do in a hotel
The areas we
answer for
Tap an area on the plan to see where the risk sits and what we do about it.
Lobby and front desk
The guest’s first and last impression, and the area that shows up most in reviews.
Permanent cover: floor, glass, desk, sofas, bins. Stone care on its own schedule.
Lifts and halls
An enclosed space where every mark and smell is noticed.
Several rounds a shift: cars, mirrors, buttons, thresholds, floor.
Floor corridors
The shared area for every guest on the floor, easily missed between room cleans.
Floors and carpet, skirting, doors, waste taken from the floor stations.
Conference rooms
Sometimes there’s less than an hour between events, and the room has to look new.
A fast turnaround: tables, chairs, glass, equipment, water, consumables.
Pool and gym
Wet areas mean slip and odour risk, and carry the most requirements.
Wet areas, showers and changing rooms treated, slip control, sun loungers and equipment.
Back of house
The guest never sees it, but it is what shows how the property is really kept.
Staff corridors, service lifts, linen stores, changing rooms, the staff dining room.
Measured on site,
reported to you
The KPI and SLA framework is set for your site at launch, so quality can be checked rather than taken on trust.
What the client
facilities teams
Four things facilities teams answer for in front of their own management — and that we take on.
A site manager and a supervisor by name and direct number, not a general office line.
Lifts, stairs, service corridors and the car park sit on the schedule alongside the lobby.
Floors are treated with stone-specific products; polishing and gloss restoration are scheduled, not left until the look is gone.
Machinery, consumables and chemical safety data sheets sit with the contractor.
You don’t notice the right contractor while things go well — and they prove their worth the moment something goes wrong.
How many people
and hours a hotel needs
Set the area and the schedule — you get the crew size, hours on site and a price range. The exact figure comes after the survey.
An attendant is a cleaner who is in the hotel at all times: the lobby, the lifts, the public washrooms and urgent requests. The rooms are your housekeeping team’s job — we work the public and back-of-house areas.
Clear terms,
a straightforward start
Tap a stage to see what happens on site and what you get at the end of it.
Survey
A walk of the public and back-of-house areas, areas measured, a look at the arrivals and occupancy pattern.
Quote
Method statement by area, shift structure to fit the property’s timetable, a separate schedule for stone and glazing.
Launch
Crew selected and briefed, agreed with the housekeeping team, equipment delivered, an initial deep clean.
Full operation
First quality inspection, checklist adjusted, SLA report issued.
What else
the site needs
This work is ordered separately or written into the site scope.
Frequently
asked questions
Tap a question to open the answer.
It depends on the area and how much presence is needed. A hotel with 2,000 m² of common areas on two shifts is about 11,600 AED a month. For comparison, our live contract for a 12,280 m² hotel is 35,507 AED a month.
Yes, and for hotels that is the usual pattern: a night shift across common areas and attendants during check-in and check-out. The schedule follows the hotel’s occupancy.
Rooms usually stay with the hotel’s own housekeeping; we take the common areas — lobby, corridors, lift lobbies, washrooms and the restaurant area. We add rooms separately when occupancy peaks.
Within four hours from the reserve. For a hotel that matters, so the reserve and the replacement time are written into the contract.
Carpet in corridors and the lobby, soft furniture in common areas, curtains on schedule. We work by extraction on the night shift, with drying time before opening.
Tell us
about the site
Send us the area and the shift pattern — we’ll arrange a survey and have your quote ready within five working days.
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